Privacy Policy

1. Information Collected

A. Personally Identifiable Information

In some instances, this web site collects personally identifiable information (such as email address, name, phone number, etc.) This information is only collected when volunteered by the user.

B. Non-personally Identifiable Information

This site also collects non-personally identifiable user information, such as Internet Protocol (IP) addresses, cookies, Internet tags and navigational data (server log files). This information is used for system management and to improve the content and navigation of the site.

We do not match personally identifiable information with non-personally identifiable information. In other words, we do not link personal information (name, etc.) with visit information, such as pages visited or files downloaded. In effect, all such visit information is anonymous.

2. Use of Information

We will use the information you submit to improve the TWINOAKS web site and to better information about TWINOAKS and its clients that may be of interest to you. You will only receive e-mail from us for information you have requested or as confirmation of information that you submitted (i.e. contact form). You may opt-out of receiving information from TWINOAKS at any time by following the unsubscribe information provided in the e-mail, or in writing by contacting:

25200 Telegraph Road
Southfield, MI 48034
Attention: Information Systems Department

3. Information Disclosure Policy

Any personally identifiable information you submit to us is for exclusive use by TWINOAKS or other entities that are involved in the operation or fulfillment purposes of this site. It will not be shared with any other party, except if required by law.
We do not sell, trade or rent personal information about our users.

4. Acceptance of These Terms

By using this site, you signify your acceptance of the Privacy Policy. If you do not agree to this policy, please do not use our Web site.

5. Links to Other Web Sites

This site contains links to other Web sites. Please be aware that this Privacy Policy does not apply to any other Web site. For your own protection, read the privacy policy of each Web site that you visit.

6. Adherence to Principles

If at any time you believe this site has not adhered to these principles, please notify us by email to and we will use all commercially reasonable efforts to promptly determine and correct the problem.